Terms of Service

Last updated: December 6, 2025

1. Acceptance of Terms

By accessing or using the Vital Health platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Vital Health provides a protocol-based healthcare funding network that connects patients, healthcare providers, and funding sources. Our Services facilitate transparent, efficient healthcare financing through innovative network protocols and technology solutions.

3. User Accounts

Account Creation

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any portion of the Services
  • Use the Services for any fraudulent or deceptive purpose
  • Transmit any viruses, malware, or harmful code

5. Healthcare Services Disclaimer

Vital Health is not a healthcare provider. We facilitate healthcare funding and connections between patients and providers. We do not provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical decisions.

6. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to maintaining HIPAA compliance and protecting your health information.

7. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Vital Health or its licensors and are protected by intellectual property laws.

8. Payment Terms

Fees and Billing

Certain features of our Services may require payment. You agree to:

  • Pay all applicable fees as described in our pricing
  • Provide accurate payment information
  • Authorize us to charge your payment method
  • Be responsible for any taxes associated with your use

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITAL HEALTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vital Health and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services or violation of these Terms.

11. Dispute Resolution

Arbitration

Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Vital Health

Email: legal@vitallife.io

General Inquiries: contact@vitallife.io

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