Privacy Policy
Last updated: December 6, 2025
1. Introduction
Vital Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Healthcare provider information
- Insurance information
- Medical history and health records (with your explicit consent)
- Payment and billing information
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and manage your account
- Communicate with you about our services
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
- Facilitate healthcare funding and protocol-based network operations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With healthcare providers and insurance companies as necessary to provide our services
- With service providers who assist us in operating our platform
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your personal information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where we rely on consent to process your information
7. HIPAA Compliance
We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and protecting your protected health information (PHI). We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of PHI.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: